Refund Policy
Last updated: October 27, 2026
Our Guarantee
We offer a 45-day satisfaction guarantee on all of our digital products.
We believe in The Tree Styling Method and want you to feel confident in your purchase. That is why we ask you to work through Module 1, "Is This For Me?", before requesting a refund. Module 1 is short, and it is designed to help you decide whether this kind of work suits you. If, after completing Module 1, you decide the Method is not for you, email us within 45 days of your purchase and we will refund you in full.
In short: 45 days from your purchase date. Complete Module 1 ("Is This For Me?"). Then email support@builtatthekitchentable.com with the subject line "Refund Request".
What's Covered
This guarantee applies to all digital products sold through getthetreemethod.com, including:
- The Tree Styling Method ($27 Q4 Sale, regular price $69)
- Beyond the Tree: Whole-Home Holiday Packages ($67)
- The Done-For-You Client Kit ($47)
- The Tree Style Lookbook ($34)
- The Second Paycheck: January Takedown & Rebooking ($27)
- Any one-time discounted offer of the products above that is shown to you only after checkout
The 4 free bonuses (The Tree Pricing Calculator, Booking & Deposit Scripts, Client Style Questionnaire, and The Decorator's Tote Checklist) come with The Tree Styling Method and are included in its refund.
Eligibility Requirements
To be eligible for a refund, you must:
- Have completed Module 1 of The Tree Styling Method ("Is This For Me?")
- Request your refund within 45 days of your original purchase date
How to Request a Refund
- Email us at support@builtatthekitchentable.com with the subject line "Refund Request"
- Include your name, the email address you used at purchase, and your order date
- Let us know you have completed Module 1
Once we have those details, we will take care of the rest.
Processing Timeline
- Refund requests are processed within 5–7 business days of receiving your email.
- The credit may take an additional 5–10 business days to appear on your statement, depending on your bank or card issuer.
- Refunds are returned to the original payment method through Whop, our payment processor.
After a Refund
- Access to all refunded materials, including the member portal, will be removed.
- Any downloaded copies of refunded materials should be deleted from your devices.
- You are welcome to buy any product again in the future at the price listed at that time.
Fraud Prevention
We reserve the right to decline refund requests that show patterns of abuse, including but not limited to:
- Mass downloading of materials followed by an immediate refund request
- Repeated purchase-and-refund cycles
- Evidence of sharing or redistributing purchased materials
- Filing a chargeback or payment dispute without first contacting us
Your Legal Rights
Nothing in this policy limits any right you have under consumer-protection law in your country or state of residence that cannot lawfully be excluded.
Contact Us
If you have any questions about this policy, email us at support@builtatthekitchentable.com. We usually respond within 24–48 hours on business days.