Refund Policy

Last updated: October 27, 2026

Our Guarantee

We offer a 45-day satisfaction guarantee on all of our digital products.

We believe in The Tree Styling Method and want you to feel confident in your purchase. That is why we ask you to work through Module 1, "Is This For Me?", before requesting a refund. Module 1 is short, and it is designed to help you decide whether this kind of work suits you. If, after completing Module 1, you decide the Method is not for you, email us within 45 days of your purchase and we will refund you in full.

In short: 45 days from your purchase date. Complete Module 1 ("Is This For Me?"). Then email support@builtatthekitchentable.com with the subject line "Refund Request".

What's Covered

This guarantee applies to all digital products sold through getthetreemethod.com, including:

The 4 free bonuses (The Tree Pricing Calculator, Booking & Deposit Scripts, Client Style Questionnaire, and The Decorator's Tote Checklist) come with The Tree Styling Method and are included in its refund.

Eligibility Requirements

To be eligible for a refund, you must:

How to Request a Refund

  1. Email us at support@builtatthekitchentable.com with the subject line "Refund Request"
  2. Include your name, the email address you used at purchase, and your order date
  3. Let us know you have completed Module 1

Once we have those details, we will take care of the rest.

Processing Timeline

After a Refund

Fraud Prevention

We reserve the right to decline refund requests that show patterns of abuse, including but not limited to:

Your Legal Rights

Nothing in this policy limits any right you have under consumer-protection law in your country or state of residence that cannot lawfully be excluded.

Contact Us

If you have any questions about this policy, email us at support@builtatthekitchentable.com. We usually respond within 24–48 hours on business days.