Terms of Service

Last updated: October 27, 2026

1. Agreement to Terms

These Terms of Service ("Terms") are a binding agreement between you and EightFiveTwo Advisory FZCO ("we," "us," or "our"), which operates getthetreemethod.com (the "Site") and publishes the educational course known as The Tree Styling Method.

By accessing the Site, purchasing any product, or opening any material we deliver to you, you agree to be bound by these Terms and by our Privacy Policy, Refund Policy, and Earnings Disclaimer, each of which forms part of these Terms. If you do not agree, please do not use the Site or purchase any product.

2. Eligibility and Capacity

• You must be at least 18 years old and have the legal capacity to enter into a binding contract.
• You must give accurate, current, and complete information at checkout, including a working email address. We are not responsible for non-delivery caused by an incorrect or mistyped email address.
• You are responsible for all activity carried out under your email address or account.

3. Products and Services

We sell digital educational products: written courses, guides, worksheets, templates, scripts, and reference material, delivered online and as downloadable PDFs ("Products"). Products are informational and self-directed. They are not a coaching engagement, a done-for-you service, a franchise, a business opportunity as defined by any applicable business-opportunity rule, or an offer of employment. We do not find clients for you.

Unless expressly stated on the Product page, Products do not include live instruction, one-to-one support, ongoing mentorship, or any guarantee of a response to individual questions.

4. Access and What "Lifetime Access" Means

Where we advertise "lifetime access" or "lifetime updates," those terms mean access for the operational lifetime of the Product concerned. They do not mean access forever, or for the lifetime of the purchaser.

• Updates. Revisions and updates to a Product you have purchased are included at no extra cost. Materially new Products are separate purchases, even where they cover related subject matter.
• Platform changes. We may move delivery to a different platform or member portal. Where a move requires action from you, we will give at least 30 days' notice to your purchase email.
• Discontinuation. If we retire a Product entirely, we will either give at least 90 days' notice to your purchase email or make downloadable copies available to existing purchasers before access ends. Because Products are available as downloadable files, we encourage you to save your own copy.

5. Pricing and Payment

• All prices are listed and charged in US dollars (USD) and may change at any time. A price change does not affect an order already completed.
• Payments are processed by Whop (whop.com). Your card details are handled by Whop and its payment providers; we do not receive or store full card numbers on our servers.
• Charges usually appear on your statement under a Whop descriptor (often beginning with "WHOP*") rather than under the course name. Please check for that descriptor before reporting a charge as unrecognized.
• Your use of Whop's checkout is also subject to Whop's own terms and privacy policy.
• You are responsible for any taxes, duties, currency-conversion charges, or foreign-transaction fees your bank or card issuer applies.
• By completing a purchase you authorize a charge to the payment method you provide for the full order total, including any optional add-on products you select at checkout.

6. Optional Add-Ons and Post-Purchase Offers

Our checkout offers optional add-on products by checkbox. Anything you tick is included in the single total shown to you before you pay, and is charged in that one transaction.

Each accepted offer is charged as a separate transaction and may appear as a separate line on your statement. Accepted follow-on offers, including one-time discounted offers, are covered by the same refund guarantee as your first purchase.

7. Digital Product Delivery

• Products are made available immediately after successful payment, through the member portal linked from your order confirmation page.
• Your access link is also emailed to the address you provide at checkout. Please check your spam and promotions folders before contacting us.
• Your Products remain available to you through the member portal. If you cannot get in, contact support and we will restore access at no charge.
• We record access and download activity, including the email address used, the date and time, and the originating IP address, for support, fulfilment, and copyright-protection purposes.
• We may change how access links are issued (for example, to individual or time-limited links). Where we do, existing purchasers will be given a way to keep their access at no charge.
• Delivery is complete when the Product is made available to you, whether or not you actually open or download it.

8. Refund Policy

We offer a 45-day satisfaction guarantee on all digital Products, subject to completing Module 1 of The Tree Styling Method ("Is This For Me?"). The full terms, eligibility requirements, and request procedure are set out in our Refund Policy, which forms part of these Terms.

Nothing in these Terms limits any non-excludable statutory right you may have as a consumer under the law of your country or state of residence.

9. Chargebacks and Payment Disputes

If you have a problem with a charge, please contact us first at support@builtatthekitchentable.com. A refund under our guarantee is almost always faster than a dispute.

9.1 Contacting us first is a condition of the guarantee. The refund guarantee in section 8 is offered on the basis that you raise any problem with us directly. If you file a chargeback or payment dispute without first contacting us and giving us a reasonable opportunity to resolve the matter, the guarantee no longer applies to that order and any resolution becomes a matter for the card network rather than for us.

9.2 An unfounded dispute is a breach of these Terms. Filing a chargeback or payment dispute is a breach of these Terms where you authorized the charge, the Product was delivered in accordance with section 7, and you did not first contact us. This includes a dispute filed on the basis that a charge was unrecognized where the charge appears under the Whop descriptor described in section 5.

9.3 Your licence ends immediately. The licence granted to you in section 10 is granted in exchange for payment. If you reverse that payment by chargeback or dispute, the licence ends automatically at the moment the payment is reversed, without notice and without any action by us. From that moment you have no right to access, keep, copy, or use any Product, and you must delete all copies in your possession or control.

Continuing to use a Product after reversing payment for it is copyright infringement, not a billing matter. We keep records of purchase, delivery, correspondence, and access activity, including the email address used, the date and time of each access or download, and the originating IP address. We reserve every remedy available to us as copyright owner in any competent jurisdiction, including injunctive relief, damages, and recovery of legal costs. This is separate from, and survives, the outcome of any payment dispute.

9.4 Access and future purchases. We may suspend access to all Products linked to your email address while a dispute is open, and end it permanently once payment is reversed. We may decline to sell to you in future and may decline to reinstate access on any later payment.

9.5 Evidence. You agree that our records of your purchase, delivery, access and download activity, IP address, device information, and email correspondence may be submitted to the card network, payment provider, or any court or tribunal as evidence, and that such records are evidence that the Product was delivered and accessed.

9.6 Costs of an unfounded dispute. Where a dispute is unfounded within the meaning of section 9.2, you agree to reimburse us for the chargeback or dispute fee actually charged to us by our payment provider or the card network for that dispute, together with any reasonable costs of recovery. Any amount claimed under this paragraph is limited to the loss we actually incur and is not a penalty. We will provide evidence of the fee on request. Nothing in this paragraph requires you to pay any amount that is not lawfully recoverable where you live.

9.7 Withdrawing a dispute. If you file a dispute by mistake, tell us and withdraw it with your card issuer. If you do so promptly, we will not treat it as a breach, and your access and guarantee are unaffected.

10. Intellectual Property and Licence

• All content and materials on the Site and in the Products, including text, worksheets, templates, scripts, calculators, images, and design, are our intellectual property or licensed to us, and are protected by copyright and other laws.
• Your purchase gives you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Products for your own personal use and within your own business. For example, you may send clients the questionnaires and agreements from the Client Kit, adapted for your business. This licence is granted in exchange for payment and depends on that payment being kept. It ends automatically if the payment is reversed, refunded, or charged back (see sections 9.3 and 21).
• You may not redistribute, resell, sublicense, publish, post publicly, share login or access links, or otherwise make any Product available to anyone else.
• You may not create competing products from any Product, or use any Product or our name or brand as input to train, fine-tune, or ground any machine-learning or artificial-intelligence system.
• You may not remove, obscure, or alter any copyright notice or watermark.
• Unauthorized use may result in immediate removal of access without refund, and we reserve all other remedies available to us.

11. Educational Purpose: No Professional Advice

The Products are educational and informational only. We are not attorneys, accountants, tax advisers, financial advisers, insurance brokers, or safety professionals, and nothing in any Product is legal, tax, accounting, financial, insurance, regulatory, or safety advice.

Offering a holiday decorating service, which means working in other people's homes, using ladders, and handling their belongings and electrical lights, may involve business registration, licensing or permits, sales or income tax, liability insurance, and health and safety rules that vary by country, state, and town. You are solely responsible for finding out and following the rules that apply to you, and you should consult qualified professionals before acting. Buying a Product does not create any professional, fiduciary, advisory, agency, partnership, joint venture, or client relationship between us.

Nothing on the Site or in the Products makes you, or describes you as, an interior designer, or gives you any certification, licence, or professional qualification.

12. Earnings and Results Disclaimer

We make no guarantee, representation, or warranty of any kind about income, earnings, bookings, profit, or business results.

• Any prices, packages, figures, examples, or stories described on the Site, in our advertising, or in the Products are illustrations only. They are not a promise or projection of what you will earn.
• Results depend on things we do not control, including your effort, skill, time, pricing, local demand, competition, supply costs, and general economic conditions. Individual results vary.
• The typical buyer of an educational product like this should not expect exceptional results, and many people who buy such products do not earn any money from them at all.
• Any business involves risk, including the risk of losing money you put into it. Do not spend money you cannot afford to lose.

Our full Earnings Disclaimer forms part of these Terms.

13. Testimonials, Stories, and Images

• Any testimonials, reviews, or comments shown on the Site or in our advertising reflect the individual experience of the person who gave them. They are not verified or audited by us, are not typical, and are not a guarantee that you will get the same or a similar result.
• Some stories, including editorial-style articles, are illustrative and are presented as stories. They show how the Method can work and do not describe a single verified student. Names may be changed for privacy.
• Press figures and industry price ranges we quote describe other people's businesses as reported by those sources. They are not results of this course.
• Many images on the Site, in our advertising, and in the Products are AI-generated illustrations or design inspiration. They are not photographs of a student's or client's real work and are not results or before-and-after photos.
• Where a person featured has received a free or discounted product, payment, or another benefit in connection with their statement, we aim to disclose it.

14. Feedback and Testimonials You Submit

If you send us a review, testimonial, photograph, result, comment, or suggestion, you grant us a worldwide, perpetual, irrevocable, royalty-free, sublicensable licence to use, reproduce, edit for length and clarity, and display it in our marketing, on the Site, and in advertising, together with your first name, last initial, and general location. You confirm that what you submit is truthful, is your own, and does not infringe anyone else's rights, and that you have your clients' permission for any photos of their homes you send us. You may withdraw consent for future use by emailing us, and we will stop using it in new material within a reasonable time.

15. Advertising and Platform Compliance

We advertise on third-party platforms including Meta (Facebook and Instagram) and aim to follow their advertising policies and community standards, and applicable advertising law, including the disclosure requirements of the US Federal Trade Commission. Our advertising is not endorsed by, sponsored by, or affiliated with any advertising platform. If you believe any ad of ours is inaccurate or misleading, please tell us at the support address below.

16. Technology Requirements and Support

• You are responsible for your own internet connection, device, browser, PDF reader, and email inbox, including any spam filtering that stops our emails reaching you.
• We aim to answer support emails within 24–48 hours on business days. We do not offer 24/7 or guaranteed-response-time support.
• The Site and member portal may be unavailable from time to time for maintenance, updates, or reasons outside our control. Temporary unavailability does not by itself entitle you to a refund, and we will use reasonable efforts to restore access.

17. Assumption of Risk

You understand that starting or growing a business carries risk, including financial loss, and that a decorating service carries physical risks, including falls from ladders, injury when lifting or carrying, electrical hazards, and damage to clients' property. You take full responsibility for your own decisions, your own safety, and the outcomes of your work. You use the Products, and act on anything in them, entirely at your own risk. To the maximum extent permitted by law, you release us from any claim arising out of business or safety decisions you make in reliance on any Product.

18. Limitation of Liability

To the maximum extent permitted by law:

• The Site and the Products are provided "as is" and "as available," without warranties of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, accuracy, or non-infringement.
• We are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, lost opportunity, or business interruption, whether or not we were told such damages were possible.
• We are not liable for any injury, property damage, or claim arising from services you provide to your own clients.
• Our total liability arising out of or relating to these Terms, the Site, or any Product will not exceed the total amount you actually paid us for the Product giving rise to the claim.
• Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by our negligence, or any other liability that cannot lawfully be excluded or limited.

19. Indemnification

You agree to indemnify, defend, and hold harmless EightFiveTwo Advisory FZCO and its officers, directors, employees, contractors, and agents from and against any claim, demand, liability, loss, damage, cost, or expense (including reasonable legal fees) arising out of or connected with: your use of the Site or any Product; your breach of these Terms; your infringement of anyone else's intellectual property or other rights; your business activities, including services you provide in clients' homes and any regulatory, licensing, insurance, tax, or safety matter; or any unlawful act or omission by you. This obligation survives the end of these Terms.

20. User Conduct

You agree not to:

• use the Site or any Product for any unlawful purpose;
• try to gain unauthorized access to any part of the Site, its systems, or another customer's account or materials;
• share, distribute, resell, or publicly post any Product or access link;
• remove or alter any copyright notice or watermark;
• use automated means to scrape, harvest, or bulk-download material from the Site;
• abuse, threaten, or harass our staff, contractors, or other customers.

21. Termination and Suspension of Access

We may suspend or end your access to any or all Products, with or without notice, where you: breach these Terms; share, resell, or redistribute a Product; file an unfounded chargeback or payment dispute; abuse the refund guarantee through repeated purchase-and-refund cycles; behave abusively toward our staff or other customers; or use a Product for an unlawful purpose.

Where the breach can be fixed and is not serious, we will normally give you five business days to put it right before ending access. Termination for breach does not entitle you to a refund. Sections that by their nature should survive termination, including intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law, continue to apply.

22. Third-Party Services and Affiliate Disclosure

The Site relies on third-party services including Whop (payments), Resend (email delivery), Netlify (hosting), and Meta (advertising and measurement). Your use of those services is subject to their own terms and privacy policies.

Products may mention or link to third-party suppliers, tools, and websites. Those references are for convenience and information only. We do not control, endorse, guarantee, or accept responsibility for any third party's products, pricing, availability, conduct, or content. Some links may be affiliate links, which means we may earn a commission at no extra cost to you. A commission never decides whether something is recommended. Any dealing you have with a third party is solely between you and that third party.

23. Privacy and Data Protection

Our Privacy Policy explains what we collect, why, and how we use it, and forms part of these Terms. By using the Site you consent to the collection and processing described there, including the use of cookies, first-party analytics, and advertising measurement, and to your information being processed and stored outside your country of residence, including in the United States.

If you are in the EU or UK, or a resident of California or another state with similar laws, the Privacy Policy explains the rights available to you and how to use them. No system is completely secure, and we cannot guarantee the absolute security of information sent to us.

24. Electronic Communications and Signatures

By using the Site you consent to receive communications from us electronically, including transactional emails about your order and, where you have opted in, marketing emails. You may unsubscribe from marketing emails at any time using the link in any such email; this does not stop transactional emails about a purchase. You agree that electronic acceptance (clicking a button, ticking a box, or completing a purchase) has the same legal effect as a handwritten signature, and that electronic records satisfy any requirement that an agreement be in writing.

25. Force Majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including natural disaster, epidemic, war, civil unrest, government action, strike, power or internet failure, cyberattack, or failure of a hosting, payment, or email provider. If such an event continues for more than 90 days, either party may end this agreement by written notice.

26. Dispute Resolution and Arbitration

26.1 Talk to us first. Before starting any formal proceeding, you agree to try to resolve the dispute informally by emailing support@builtatthekitchentable.com with a description of the dispute and the outcome you want. Both of us will make a good-faith effort to resolve it within 30 days of that email. Most issues are resolved at this stage.

26.2 Binding arbitration. If the dispute is not resolved within 30 days, any dispute, controversy, or claim arising out of or relating to these Terms, the Site, or any Product, including its existence, validity, interpretation, performance, breach, or termination, will be finally resolved by binding arbitration administered by an established arbitration institution under its rules then in force, seated in the jurisdiction named in section 27 (the United Arab Emirates (Emirate of Dubai)). There will be one arbitrator. The language of the arbitration is English.

26.3 You will not have to travel. For any claim where the total amount in dispute is under US$25,000, the arbitration will be conducted on documents only or by video conference, at your choice, and you will not be required to attend in person. Where the amount in dispute is under US$10,000 and you are the claimant, we will pay the institution's filing and administrative fees and the arbitrator's fees, unless the arbitrator decides your claim was frivolous.

26.4 Small claims exception. Either of us may instead bring an individual claim in a small-claims court, tribunal, or similar low-value consumer forum where the claimant lives, as long as the claim stays in that forum and remains on an individual basis.

26.5 Class action and jury trial waiver. To the maximum extent permitted by law, disputes will be resolved only on an individual basis. You and we each waive any right to bring or take part in a class action, collective action, consolidated action, or representative proceeding, and each waive any right to a trial by jury. The arbitrator may not combine more than one person's claims or preside over any representative or class proceeding. If this paragraph is found unenforceable for a particular claim or remedy, that claim or remedy will be separated and heard in a court of competent jurisdiction, and the rest of this section will continue to apply to all other claims.

26.6 Your right to opt out. You may opt out of this arbitration section, including the class action and jury trial waivers, by emailing support@builtatthekitchentable.com with the subject line "Arbitration Opt-Out" within 30 days of your first purchase, giving your name and the email address used at purchase. Opting out will not affect your purchase, your access to any Product, or your refund rights in any way. If you opt out, disputes will be resolved under section 27 instead.

26.7 Injunctive relief. Nothing in this section prevents either of us from seeking urgent interim or injunctive relief from a court of competent jurisdiction, including to protect intellectual property.

26.8 Rights that cannot be waived. Nothing in this section removes any right you have under mandatory consumer-protection law in your country or state of residence that cannot lawfully be waived by agreement.

27. Governing Law and Jurisdiction

These Terms and any dispute arising out of them are governed by the laws of the United Arab Emirates (Emirate of Dubai), without regard to its conflict-of-law principles. Subject to section 26, the courts of the United Arab Emirates (Emirate of Dubai) have exclusive jurisdiction, except that we may bring proceedings to enforce our intellectual property rights in any competent jurisdiction, and except that you keep the benefit of any mandatory consumer-protection law of your country or state of residence. If you access the Site from elsewhere, you are responsible for following your own local laws.

28. Changes to These Terms

We may change these Terms at any time. The "Last updated" date at the top of this page shows when they were last changed. Changes take effect immediately for new customers when posted, and 30 days after posting for existing customers. Continuing to use the Site or any Product after that point means you accept the changes. A change to these Terms will never retroactively increase the price of a purchase you have already made.

29. Assignment

We may assign or transfer these Terms and our rights and obligations under them, in whole or in part, without your consent, including as part of a merger, acquisition, reorganization, or sale of assets. You may not assign or transfer these Terms or your licence to any Product without our prior written consent.

30. Severability and Entire Agreement

If any part of these Terms is found invalid or unenforceable, it will be changed to the minimum extent needed to make it enforceable, or removed if that is not possible, and the rest of these Terms will continue in full force. Our failure to enforce any part of these Terms is not a waiver of it. These Terms, together with the Privacy Policy, Refund Policy, and Earnings Disclaimer, are the entire agreement between you and us about the Site and the Products, and replace any earlier agreement, representation, or understanding, written or spoken. Nothing in this paragraph limits liability for fraudulent misrepresentation.

31. Contact

For questions about these Terms, or to give any notice required under them:

support@builtatthekitchentable.com
EightFiveTwo Advisory FZCO
IFZA Business Park, Dubai Silicon Oasis, Dubai, United Arab Emirates

We aim to respond within 24–48 hours on business days.

32. Acknowledgment

By completing a purchase or using the Site, you confirm that you have read and understood these Terms, including the earnings and results disclaimer in section 12, the limitation of liability in section 18, and the arbitration, class action waiver, and opt-out provisions in section 26, and that you agree to be bound by them.